Frequently Asked Questions
- How do I reserve equipment?
Other helpful information for a successful delivery & pick-up:
~ Your Contact # (when you are on island)
~ Flight arrival & Departure time
~ Property Management/Owner's Name & Contact #
~ Reservation Name
~ Property Name and Address
~ Lock Box Code (if available) This will allow us to set-up your equipment prior to your arrival and gain access after you depart so you may have maximum usage of our equipment.
- How do you clean your equipment?
- What if an equipment is not listed?
- What type of payment do you accept?
- How do we know your equipment is safe?
- Do you have a delivery fee?
East Shore (Keālia-Hanamā'ulu) - $15
South Shore (Līhue-Kōloa) - $20
West Shore (Lāwa'i-Mānā) - $25
- What is the Cancellation Policy?
- What if I return my equipment early?
- What are your hours of operation?